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Managed Services

Building out an effective IT team inhouse is challenging meaning the department can easily get bogged down by routine tasks that block development and innovation. Our managed services are modular and customisable, from discreet platform management to fully comprehensive managed service provision. 

Platform Managed Services

We offer a variety of platform managed services including our UEM service that manages your fleet of endpoints, enabling secure working remotely on any device. UEM is the foundation of robust security and compliance and our UEM Service is available for all four leading UEM providers – Microsoft Intune, Ivanti MobileIron, VMWare Workspace One and IBM MaaS360. Our customers trust our service desk and engineers with the day-to-day management and configuration of their platform, ensuring it is always in peak condition and freeing up valuable IT resources for more strategic projects.

Managed XDR- Cyber Security Operations Centre

Organisations need to reduce the likelihood of an attack through proactively detecting threats. Rapid response to reduce potential business impact is key. In order to achieve this you need the right processes and technology in place with a team of highly skilled security experts, however this is often uneconomical to build and maintain internally. We provide an advanced managed security service, delivered via our 24x7x365 Cyber Security Operations Centre (CSOC) and powered by Microsoft’s cloud native MXDR and SIEM/SOAR technologies, Microsoft 365 Defender and Microsoft Sentinel. We tier our offering so customers can avail of the right service for their organisation’s requirements. Find out more

Device Management

Managing the procurement, kitting, provisioning, asset tracking, repair and replacement of devices is a big job. Our team specialise in migrating and rolling out hardware in combination with a secure mobile device management environment. We can take care of every aspect of the roll-out and ensure that the migration runs smoothly with little burden on the IT team. Our service desk and engineering team ensure staff enjoy a smooth user experience on any device in any location, while the business stays secure and compliant with our mobile device management solutions. This is a full lifecycle solution where you decide on the refresh and/or end of life scenarios. We give our customers full visibility of what’s happening within their business fleet through our comprehensive asset management reporting.

Application Management

CWSI offers a full application lifecycle management service for third party and custom applications. This service includes certificate and app store management, beta testing and ongoing checks, management of third-party suppliers and management of identities and profiles. We will integrate with the organisation’s choice of UEM platform technology – enabling the organisation to save time, costs and resources while maximising uptime and ensuring security compliance. Find out more.

Customised Managed Services

Our team will engage with you to design a service to your organisation’s specific requirements – up to and including a comprehensive managed service – while always maintaining security and compliance as the guiding design and management principle.

Find out more about our managed services and pricing by completing the form below:

Resources

White Paper

A Guide to a Cyber Security Operations Centre (CSOC)

A CSOC service proactively monitors an organisation’s estate and receives and analyses large amounts of real-time data to gain visibility of activities across this environment. Download our Guide today to discover the key elements and benefits of a Security Operations Centre.

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Our Voice

CWSI appoints Mark McKeon as Director of Managed Services.

CWSI announces the appointment of Mark McKeon as Director of Managed Services. Mark joins CWSI from Microsoft EMEA, where he led the consulting, support, and enterprise services teams.

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Our Voice

The Glossary of a Cyber Security Operations Centre.

Here is a quick guide to some of the widely used cyber security acronyms used for security operation centres.

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