Privacy Policy.

How we use your data.

1. Introduction

This Privacy Policy explains how CWSI (“we”, “us”, “our”) collects, uses, and protects personal data when you interact with our website cwsisecurity.com or engage with us in a business-to-business (B2B) context.

We are committed to ensuring that personal data is handled in accordance with:

  • UK General Data Protection Regulation (UK GDPR)
  • EU General Data Protection Regulation (EU GDPR)
  • Data Protection Act 2018

This policy applies to business contacts, prospective clients, suppliers, partners, and website visitors.

 

2. Who We Are (Data Controller)

Ireland

Company name: CW Systems Integration Ltd
Registered address: Unit 211, Q House, 76 Furze Road, Sandyford, Dublin, D18 F4E0, Ireland
Email: dataprotection@cwsisecurity.com
Telephone: +353 1 293 2500
ICO registration number (UK): N/A

 

UK

Company name: CWSI (UK) Limited
Registered address: Unit 3, The Pavilions, Ruscombe Business Park, Twyford, RG10 9NN, UK

Email: dataprotection@cwsisecurity.com
Telephone: +44 1189 344 300
ICO registration number (UK): ZA501101

Company name: AVR International
Registered address: Unit 3, The Pavilions, Ruscombe Business Park, Twyford, RG10 9NN, UK
Email: dataprotection@cwsisecurity.com
Telephone: +44 1189 344 300
ICO registration number (UK): ZA298290

 

Netherlands

Company name: Blaud B.V.
Registered address: Rijnzathe 16, 4th floor, 3454 PV Utrecht, Netherlands
Email: dataprotection@cwsisecurity.com
Telephone: +31 88 030 9030
ICO registration number (UK): N/A

 

Belgium

Company name: Mobco B.V.
Registered address: Kerkberg 5, 1700 Dilbeek, Belgium
Email: dataprotection@cwsisecurity.com
Telephone: +32 2 669 95 00
ICO registration number (UK): N/A

 

Luxembourg

Company name: Mobco SARL
Registered address: Route d’Arlon 77, 8311 Capellen, Luxembourg
Email: dataprotection@cwsisecurity.com
Telephone: +35 2 202 042 87
ICO registration number (UK): N/A

For data protection purposes, we are the Data Controller.

 

3. Personal Data We May Collect

a) Identity Data

  • Name
  • Username (or similar identifier)
  • Title
  • Date of Birth
  • Gender

b) Business Contact Data

  • Job title
  • Company name
  • Business email address
  • Business telephone number
  • Business address or billing address
  • Correspondence and enquiry details

c) Financial and Transaction Data

  • Bank account details
  • Payment card details
  • Details about payments to and from you
  • Details of products and services you have purchased from us

d) Technical and Usage Data

  • Internet Protocol (IP) address
  • Browser type and version
  • Time zone setting and location
  • Device and operating system
  • Website pages visited and interaction data
  • Date, time, and referring URLs

e) Client and Supplier Data

Where you are a client, supplier, or partner, we may process:

  • Contractual and billing information
  • Service delivery communications
  • Support and project-related information

f) Marketing and Communications data

  • Your communication preferences from us and our third-parties
  • Notes from communication we have had with you

We do not intentionally collect special category data.

 

4. How We Use Your Personal Data

We use personal data for the following purposes:

  • Responding to business enquiries and proposals
  • Registering you as a new customer
  • Delivering IT services and managed services
  • Managing our relationship with you (account management and client support)
  • Managing supplier and partner relationships
  • Improving our website performance (security and analytics)
  • Suggesting or recommending goods and services that may be of interest to you
  • Administering and protecting our business
  • Meeting legal, regulatory, and contractual obligations

 

5. Legal Basis for Processing

We process personal data under one or more of the following lawful bases:

  • Legitimate interests – B2B communications, relationship management, service improvement
  • Contract – delivering services under a client or supplier agreement
  • Consent – where required for marketing or non-essential cookies
  • Legal obligation – compliance with laws and regulations

Where we rely on legitimate interests, we ensure your rights and freedoms are not overridden.

 

6. Marketing Communications

We may send marketing communications to business contacts where:

  • There is an existing business relationship, or
  • You have explicitly consented

You can opt out at any time by using the unsubscribe link in emails.

 

7. Cookies and Tracking

Our website uses cookies and similar technologies.
Non-essential cookies are used only with your consent.

Full details are available in our Cookie Policy.

 

8. Data Sharing

We do not sell personal data.

We may share data with:

  • IT and hosting providers that we require to perform our business activities
  • Third-party providers of goods, software and services
  • CRM, email, and analytics providers
  • Professional advisers (legal, financial, compliance)
  • Regulatory or law enforcement bodies where required

All third parties are contractually required to protect personal data and use it only for specified purposes.

 

9. International Data Transfers

Where personal data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place, including:

  • Adequacy regulations
  • Standard Contractual Clauses (SCCs)
  • Equivalent lawful mechanisms

 

10. Data Retention

We retain personal data only for as long as necessary, including:

  • Duration of business relationships
  • Legal and regulatory retention requirements
  • Legitimate business needs

When no longer required, data is securely deleted or anonymised.

 

11. Your Data Protection Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request erasure (where applicable)
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time

Requests can be made by contacting dataprotection@cwsisecurity.com

 

12. Complaints

If you have concerns about our data processing, you may contact us directly.
You also have the right to complain to:

UK – Information Commissioner’s Office (ICO)
https://www.ico.org.uk

EU – Your local Data Protection Authority

 

13. Data Security

We apply appropriate technical and organisational measures, including access controls, encryption, and secure hosting, to protect personal data.

 

14. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be published on this page with a revised date.

 

15. Contact Details

For privacy-related enquiries, contact:

Email: dataprotection@cwsisecurity.com
Address: Unit 211, Q House, 76 Furze Road, Sandyford, Dublin, D18 F4E0, Ireland