Support frontline teams with technology that works in the real world.
Frontline workers are often the face of an organisation, yet many still deal with disconnected systems, unnecessary admin and tools that make everyday tasks harder than they need to be.
In this on-demand webinar, CWSI and Samsung explore how a frontline-first approach to digitalisation can help organisations improve productivity, strengthen collaboration and support secure working across frontline environments.
CWSI’s Modern Workplace specialists Björn Kemps, Thierry Lammers and Paul Conaty are joined by Samsung frontline expert Wincho Bacuna to share practical insight, industry experience and real-world examples of how organisations are enabling frontline teams in a more effective and manageable way.
In this session you’ll learn:
1
Why a frontline-first approach matters in digital transformation.
2
Ways to improve productivity and day-to-day efficiency.
3
How modern tools support secure mobile and remote working.
4
Practical examples of frontline enablement in action.
5
Best practices for improving the frontline employee experience.
6
How to simplify collaboration without adding complexity.
Speakers
Paul Conaty
Secure Data Practice Lead, CWSI
Paul Conaty is Secure Data Practice Lead at CWSI, one of Europe’s leading mobile and cloud security specialists. With over 20 years of experience across engineering, technical, and management roles, he provides strategic and tactical security guidance to organisations in Ireland and globally.
A recognised thought leader in cybersecurity, governance, and compliance, Paul advises public and private sector organisations on mitigating cyber risks. He offers practical strategies for protecting company data, from identifying vulnerabilities and strengthening IT infrastructure to implementing Multi-Factor Authentication and training employees on phishing threats. He is also an Ambassador for the GDPR Awareness Coalition, advocating for greater awareness of data privacy obligations under GDPR.
Björn Kemps
Secure Endpoints Practice Lead, CWSI
Björn Kemps is Practice Lead for Secure Endpoints at CWSI and Country Lead for Belgium and Luxembourg. With more than 20 years of experience in enterprise mobility and modern workplace technologies, he helps organisations build secure, practical endpoint strategies that support both business goals and user needs. His approach is grounded in finding the right balance between security, usability and operational efficiency, helping clients move forward with confidence.
Over the course of his career, Björn has led large-scale mobility and endpoint security programmes across both public and private sector organisations. His expertise spans Unified Endpoint Management, mobile threat defence, Samsung Knox, Apple and Android ecosystems, and modern workplace platforms including Workspace ONE and Ivanti. Known for his collaborative style and deep technical knowledge, he works closely with clients to reduce complexity, strengthen security and turn technology plans into practical outcomes.
Thierry Lammers
Co-Founder, Client Solutions Director & Country Manager, CWSI NL
Thierry Lammers is the founder of the Dutch arm of the CWSI Group. As Dutch Country Lead, he leads the Netherlands team and is responsible for driving the business forward in line with CWSI’s wider strategy.
With more than 30 years of experience in enterprise technology, Thierry brings deep expertise in mobile applications, endpoint management and security. Throughout his career, he has helped organisations navigate technology and business change, with particular expertise in Unified Endpoint Management, enterprise applications, mobile and IoT technologies, and complex public sector environments.
Wincho Bacuna
B2B Pre and Post Sales, Samsung
Wincho Bacuna is Senior B2B Trainer at Samsung Electronics BeNeLux. He is responsible for the growth and development of Samsung’s Partner Training Programme, helping partners build their knowledge of Samsung’s Mobile B2B products and solutions.
With more than 20 years of experience in the mobile and telecommunications industry, Wincho brings extensive expertise in helping partners get the most out of Samsung’s key technologies. His customer-focused approach enables him to identify the right solution for each organisation, regardless of the size or complexity of the challenge.
