A Guide to a Cyber Security Operations Centre.

What is a SOC Service?

A CSOC service proactively monitors an organisation’s estate and receives and analyses large amounts of real-time data to gain visibility of activities across this environment. Two key services delivered by a CSOC are MDR and MXDR, with MDR protecting endpoints whilst MXDR provides more extensive coverage. Gartner predicts that by 2025, 60% of organisations will be using MDR services. 

The security experts overseeing the CSOC are alerted to activities that are unusual, suspicious, or pose a potential threat to the organisation. They can then make fast and informed decisions about the necessary preventative or remedial actions that need to be taken. 

CSOCs are either provided as an outsourced service to customers by an expert partner or can be an in-house function for larger organisations with more resources. CSOC services are suitable for any organisation that is a potential target for cybercriminals – which is most organisations, of all sizes, in every industry. 

Cyber criminals will strategically plan attacks when your IT network is most vulnerable, such as out-of-hours or on public holidays and therefore the best CSOC’s are 24x7x365 coverage. In fact, according to the 2023 Active Adversary Report for Tech Leaders, just under 10% of ransomware attacks take place during daytime working hours. Rapid, round-the-clock threat response through automation, analyst investigation and containment ensure that any successful attacks have far less impact. 

Are you interested in learning more about a CSOC?

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