What is Microsoft Intune

Also known as Microsoft Endpoint Manager

Microsoft Intune, also known as Microsoft Endpoint Manager (MEM), is a Microsoft cloud-based management solution that allows you to manage mobile apps, devices, and operating systems. MEM serves as the central hub for managing all endpoints within your organisation, including both company-owned and bring-your-own-device (BYOD) devices, ensuring that all corporate data remains well protected.

Why Microsoft Intune?

Microsoft has made significant investments in its Unified Endpoint Management (UEM) capabilities as part of its broader security strategy, positioning itself as a market leader for several years, surpassing many long-established vendors. Microsoft Intune allows organisations to efficiently manage a wide variety of devices—PCs, laptops, tablets, and mobile phones—through a single, intuitive interface.

Microsoft Intune provides a scalable solution that meets the needs of both small businesses and large enterprises, adapting as your organisation grows. Whether improving remote work functionality, streamlining IT management, or boosting overall productivity, Intune empowers organisations to deliver services seamlessly in today’s digital workplace.

Who is Microsoft Intune for?

Microsoft Intune is the ideal choice for organisations seeking to combine control and flexibility. Whether for small businesses or large enterprises, Intune simplifies centralised and secure device management. In an era where modern work models are the standard, Intune empowers employees to seamlessly use their business devices for both work and personal purposes. For companies already relying on Microsoft products, Intune is a perfect complement, offering seamless integration and powerful management capabilities.

Vision and Approach

For the integration of Microsoft Intune

Microsoft Intune has been around for 13 years. Over time, CWSI has had the opportunity to assist numerous clients in adopting Microsoft Intune. To streamline the adoption process as effectively as possible, CWSI has developed a 6-phase approach.

In this approach, CWSI guides the client on their journey towards fully managed devices that meet their requirements for security, management, and user-friendliness.

Our 6-Step Approach

For Microsoft Intune

1. Inventory

In a collaborative session, we deep dive into your requirements. In these sessions we discuss a plan for the short and long-term and compile documents centred around the advice, requirements, and wish-list.

2. Preparation

Once the requirements are transferred into technical documents, we determine which settings should apply to the Endpoints and secondly, which functionalities should be made available to the end user. Everything is recorded so that you are able to use it as substantiation in a later phase, if and when needed.

3. Implementation

In this phase, our Intune consultants takeover and will set up the environment based on the formulated advice and technical details. During the implementation phase, our consultants are at your disposal to provide additional information and share their knowledge with you. We conclude this phase with extensive testing, both from our end and from a test group selected by yourselves.

4. Knowledge Transfer

At this stage, the Intune environment will be up and running. Next steps are to provide you with both management and helpdesk training, to ensure you are able to start working with the environment independently. The information provided is not limited to the Intune solution, but also includes all additional solutions such as enrolment programs, device logging, troubleshooting, etc.

5. Production

Once the administrator and helpdesk staff know what to do, and the environment has been tested, it is the end users’ turn to activate their devices. We remain in direct contact with your employees during this process and also able to offer customised manuals and video instructions.

6. Support and Management

Your environment is likely ever-changing, due to either the implementation of Intune, but perhaps also due to changes within the business. CWSI is available to provide ongoing support.

Benefits of Microsoft Intune MDM

• Users and devices can be securely managed.
• Simplified app management.
• Automatic policy implementation.
• Ability to use self-service features in the Company Portal app.
• Integrates with mobile threat defense solutions.
• Access to the Intune admin center from any device with internet connectivity.
• Advanced endpoint management and security.

Discovery Workshop

Embarking on your Microsoft Intune journey or looking for specialist advice? Sign up for a discovery workshop with one of our Microsoft consultants.

Are you looking for an MDM solution that ranks as a market leader of the Gartner Quadrant? Then Microsoft Intune, also known as Microsoft Endpoint Manager, is the perfect fit!

Ready to start your Intune journey with expert advice? Sign up for a discovery workshop below.