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Microsoft Intune Services

Microsoft Intune is a product within Microsoft Endpoint Manager. It is a Microsoft cloud-based management solution that allows you to manage mobile apps, devices and operating systems. At CWSI, we offer Microsoft Intune services using a proven 6-phase approach to deploy successfully within your organisation.

When Is Intune the Solution For You?

  • Looking to or currently working with device and operating system management from one central location.
  • Seeking a solution that integrates well with Microsoft Entra ID.
  • Working or planning to work entirely in the Cloud.

CWSI’s Integration Approach

To date CWSI has helped a large number of customers implement Intune. To streamline the deployment, we have developed a 6-phase approach which take our clients through the journey towards fully managed devices that meet the necessary requirements in terms of security, management and user-friendliness.

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Our 6-Step Microsoft Intune Services Process

1. Inventory

In a collaborative session, we deep dive into your requirements. In these sessions we discuss a plan for the short and long-term and compile documents centred around the advice, requirements, and wish-list.

2. Preparation

Once the requirements are transferred into technical documents, we determine which settings should apply to the Endpoints and secondly, which functionalities should be made available to the end user. Everything is recorded so that you are able to use it as substantiation in a later phase, if and when needed.

3. Implementation

In this phase, our Intune consultants takeover and will set up the environment based on the formulated advice and technical details. During the implementation phase, our consultants are at your disposal to provide additional information and share their knowledge with you. We conclude this phase with extensive testing, both from our end and from a test group selected by yourselves.

4. Knowledge Transfer

At this stage, the Intune environment will be up and running. Next steps are to provide you with both management and helpdesk training, to ensure you are able to start working with the environment independently. The information provided is not limited to the Intune solution, but also includes all additional solutions such as enrolment programs, device logging, troubleshooting, etc.

5. Production

Once the administrator and helpdesk staff know what to do, and the environment has been tested, it is the end users’ turn to activate their devices. We remain in direct contact with your employees during this process and also able to offer customised manuals and video instructions.

6. Support and Management

Your environment is likely ever-changing, due to either the implementation of Intune, but perhaps also due to changes within the business. CWSI is available to provide ongoing support.

What Devices Can e Managed Using Microsoft Intune?

Microsoft Intune supports a variety of operating systems, such as Android, IOS/IPadOS, Linux, macOS, and Windows. However, if your device is currently managed by another MDM provider, you may have to factory reset the device before connecting it to Microsoft Intune.

Why Use Microsoft Intune?

Microsoft Intune has had a somewhat slow start as it was a small player against brands like BlackBerry, MobileIron and VMWare. However, now it is clearly a mature competitor and in many ways it is not only just as good as its’ competitors but often better.

Microsoft has adopted and fully supports the full set of API and functionalities of iOS and Android. In addition, Microsoft offers the possibility of securely unlocking internal applications by means of the Application Proxy and Microsoft Tunnel.

If you are looking for a complete MDM solution that scores well in the Gartner Quadrant, Microsoft Intune, is the way to go.

Is Microsoft Intune a PaaS or SaaS?

SaaS (software as a service) refers to software located in the cloud. With this type of software, users access it through the internet, not through installed software. This means that Microsoft Intune is a SaaS software.

Discovery Workshop

Embarking on your Microsoft Intune journey or looking for specialist advice? Sign up for a discovery workshop with one of our Microsoft consultants.

Contact Us

To learn more about our Microsoft Intune services and how they can be utilised in your organisation, get in touch today and speak to a member of our expert team.