The Client
Crowleys DFK, one of Ireland’s leading firms of chartered accountants and business advisors, operating from offices in Dublin and Cork with around 160 employees, needed to modernise its digital workplace to support secure hybrid working and strengthen security posture.
The Challenge
Following rapid shifts to remote and flexible working triggered by the pandemic, Crowleys needed a secure, scalable platform to support its modern workplace ambitions while protecting systems and data. The firm wanted to harness Microsoft Office365 more effectively, improve remote management of devices, and build a foundation for ISO 27001 certification. With internal IT resources focused on core services, they needed external expertise to accelerate delivery and ensure a resilient implementation.
Key Challenges
- Security & compliance: Strengthen security controls and align with best-practice frameworks.
- Device management: Enable unified management of corporate and personal devices across Windows, iOS, and Android.
- Productivity: Support remote and hybrid working without impeding user experience or productivity.
- Efficiency: Reduce reliance on manual device registration and reactive IT support.
The Solution
CWSI delivered a secure, unified modern workplace built on Microsoft’s cloud and security platform:
- Advisory services to define security and identity best-practice aligned to ISO standards.
- Technical services to implement Microsoft 365, Azure AD, and endpoint protection.
- Device management using Microsoft Intune to control and secure all endpoints.
- Security tooling with Microsoft Defender to protect users, data, and applications.
The Result
A secure, fully managed modern workplace that supports hybrid working, strengthens compliance and improves the experience for both users and IT, without disrupting day-to-day operations.
Key Outcomes
- Centralised identity and access control across the organisation.
- Unified device management for corporate and personal endpoints.
- Improved security posture with modern threat protection.
- Reduced IT workload through automation and cloud management.
- A strong foundation for ISO 27001 certification and future growth.
Why CWSI
CWSI worked closely with the firm’s internal IT team to design and implement a secure modern workplace that balanced strong governance with usability. By combining Microsoft’s security platform with CWSI’s delivery and advisory expertise, the organisation now has a scalable, compliant operating model for the future.
“This solution from CWSI is enabling our organisational success by improving employee productivity, reducing downtime, and giving us access to the latest infrastructure and systems. We have peace of mind that all company data is protected, allowing us to provide secure services to our customers. Rolling out Intune has given us the confidence that all devices on our estate are up‑to‑date and conveniently managed in a central location. This has allowed us to continue along our trajectory of achieving ISO27001 and is streamlining our threat visibility and cybersecurity objectives.”
Stephen Quinn, ICT Xpecialist, Crowleys DFK
