The Client
Wit-Gele Kruis is one of Belgium’s leading home care organisations, providing essential nursing and care services to patients in their own homes. With thousands of healthcare professionals working across regions, the organisation plays a critical role in delivering high-quality, accessible care while supporting an increasingly mobile and digitally enabled workforce.
The Challenge
To deliver care efficiently and safely, Wit-Gele Kruis relies heavily on mobile technology to support caregivers in the field, enabling access to patient information, care planning, and communication tools. Wit-Gele Kruis needed to ensure that caregivers could securely access the systems and highly sensitive healthcare data they required while working in patients’ homes. Existing approaches to device management and access control were not designed to scale with the organisation’s growth or evolving care models.
Key Challenges
- Supporting a large, highly mobile healthcare workforce
- Ensuring secure access to sensitive patient and care data
- Balancing strong security controls with ease of use for caregivers
- Managing and supporting mobile devices at scale
- Enabling digital workflows without disrupting care delivery
The Solution
CWSI partnered with Wit-Gele Kruis to define and deliver a mobility strategy that combined strong device management, secure access policies, and a consistent user experience across mobile devices.
The solution was designed to integrate seamlessly into caregivers’ daily routines, enabling caregivers to work digitally and securely, while keeping technology simple, reliable, and unobtrusive.
Key elements included:
- Secure mobile device management for frontline healthcare workers
- Policy-based access to applications and data
- Consistent configuration and management of mobile devices
- User-centric design focused on simplicity and reliability
- Ongoing advisory and support aligned to healthcare needs
The Result
Wit-Gele Kruis now operates a secure, scalable mobile workplace that enables caregivers to access the information they need, wherever care is delivered. The solution supports efficient digital workflows while maintaining strong protection of sensitive healthcare data.
By reducing complexity and improving reliability, the organisation has empowered its caregivers to focus on what matters most — delivering high-quality care to patients.
Key Outcomes
- Secure mobile access to care systems and patient information
- Improved usability and reliability for caregivers in the field
- Strong protection of sensitive healthcare data
- Scalable mobility platform supporting organisational growth
- Technology that supports, rather than distracts from, patient care
Why CWSI
CWSI’s strength lies in its ability to translate modern workplace and mobility technology into practical solutions for frontline healthcare environments. By understanding the realities of home care delivery, CWSI delivered a solution that balances security, usability, and operational efficiency.
“In our search for a new solution, ease of use was key. The more we can unburden our staff, the more time they can devote to taking care of their patients. Thanks to CWSI’s project management and planning, the roll-out of our 1.450 new devices went smoothly. The nurses have all received their devices and were very positive about the onboarding process, which gives us confidence to continue working together in the future.”
Bart Landuyt, Logistics Manager, Wit-Gele Kruis West-Vlaanderen