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Support

We all need help from time to time. CWSI can provide support when you need it most whether it’s ad-hoc assistance or retained expertise. We offer flexible IT support services to suit all budgets and requirements.

How we can help

Reactive (Break-Fix) Support

Our service desk and expert engineers will be your first port of call when you need help. If we can’t resolve the issue we’ll work with our software and hardware vendors to ensure a resolution.

Expertise on Demand

For times when you need expertise on demand. We’ll provide access to our most highly accredited and experience engineers on a monthly retainer model.

Flexible Service Options

We offer business hours, extended hours and 24×7 options to suit your requirements. All services are ISO 27001 accredited, aligned to ITIL and have full Service Level Agreements (SLAs) in place.

 

Relevant Case Studies

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Case Study

CWSI redefines ŠKODA’s retail experience with a managed mobility solution

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Case Study

Driving Cost Savings for Europe’s Leading Low-Cost Airline Ryanair.

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Case Study

FreeAgent and CWSI Deploys Successful Rollout of SentinelOne EDR

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