Support
We all need help from time to time. CWSI can provide support when you need it most whether it’s ad-hoc assistance or retained expertise. We offer flexible IT support services to suit all budgets and requirements.
Our Voice
How we can help
Reactive (Break-Fix) Support
Our service desk and expert engineers will be your first port of call when you need help. If we can’t resolve the issue we’ll work with our software and hardware vendors to ensure a resolution.
Expertise on Demand
For times when you need expertise on demand. We’ll provide access to our most highly accredited and experience engineers on a monthly retainer model.
Flexible Service Options
We offer business hours, extended hours and 24×7 options to suit your requirements. All services are ISO 27001 accredited, aligned to ITIL and have full Service Level Agreements (SLAs) in place.
Relevant Case Studies
Case Study
CWSI and Microsoft Protect Critical Data for One of the UK’s Largest Airports.
Case Study
CWSI redefines ŠKODA’s retail experience with a managed mobility solution
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