Dublin, 24 July 2023: CWSI, one of Europe’s most experienced modern workplace security and compliance specialists, is today announcing the appointment of Mark McKeon as Director of Managed Services.
Mark brings 25 years of experience in enterprise services and sales with leading tech multinationals Microsoft, Hewlett Packard (HP), and IBM to the role. Mark will draw on his extensive experience with Microsoft, a key strategic partner for CWSI, to drive growth for CWSI’s dedicated Microsoft security practice and portfolio of security products and services.
As Director of Managed Services for CWSI, he will lead the managed services team across service desk operations, service design, and service delivery. Mark will focus on delivering best-in-class solutions and service excellence to customers, and will build on key relationships with CWSI’s channel partners and direct customers. Following CWSI’s recent acquisitions in the UK, Netherlands, Belgium, and Luxembourg, Mark will also be responsible for driving the standardisation and delivery of managed services across all regions.
Mark joins CWSI from Microsoft EMEA, where he led the consulting, support, and enterprise services teams. Most recently, he was Director of Enterprise Support Sales for EMEA, overseeing the sales of Microsoft’s service offerings into all markets across Europe.
Prior to this, Mark worked with HP Ireland, leading a number of large multiyear outsourcing engagements before heading up HP Ireland’s Enterprise Division. Previously, he held various sales roles with IBM Ireland.
Mark will report into Des Ryan, Chief Operating Officer (COO). Mark’s appointment follows the recent announcement that Des has joined CWSI from Microsoft Ireland.
“Mark is an excellent addition to our growing team. We have high ambitions for ourselves and a proven record for executing on our strategy. Being able to attract talent like Mark is a great indication that we are on the right path.“
“Mark has worked in some of our key geographies, has deep insights into our most strategic security partner and, importantly, is very culturally aligned with our business. As a managed security services provider, our customers’ security is paramount. Mark has deep experience in enterprise services and that leadership will bring an increased level of excellence to our service teams.”Des Ryan, Chief Operating Officer, CWSI
“With 25 years of experience, I know the enterprise services world really well. I know what customers want and, importantly, how to go about delivering the services they need. CWSI is on the path to becoming the leading cybersecurity services provider in Europe. This, coupled with its strong focus on Microsoft’s security portfolio, which I am strongly aligned to, is a very compelling reason to join the company.
“I look forward to getting to know the CWSI services team and using my experience to help continue to build the leading cybersecurity services company in Europe. It’s a very exciting time.”Mark McKeon, Director of Managed Services, CWSI